Refund policy
Return & Refund Policy
At Magnizen, we want every customer to shop with confidence. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or replacement.
Return Eligibility
All products sold by Magnizen are eligible for return within 30 days after delivery. Items must be returned in their original condition, including all accessories, packaging, and documentation whenever possible.
Free Returns
Magnizen offers completely free return shipping for all eligible returns within the United States. Customers will not be charged any return shipping fees.
No Restocking Fees
We do not charge any restocking fees for returned items. The amount approved for refund will be returned in full to the original payment method.
Refund Process
Once your returned item has been received and inspected, your refund will be processed within a few business days. Depending on your payment provider, it may take additional time for the refund to appear in your account.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can resolve the issue quickly with a replacement or full refund.
Order Cancellation
Orders may be canceled before they are shipped. If the order has already been dispatched, the standard return process will apply after delivery.
Shipping Information
Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days within the United States.
Contact Information
Magnizen
Email: support@magnizen.shop
Phone: +1 (854) 229 43 35
Address: 1004 Paraiso Ave, Spring Valley, CA 91977-4334, United States